FAQs

Frequently Asked Questions (FAQs)

1. How can I place an order?

Placing an order is easy! Browse our products, select your items, add them to your cart, and complete the checkout process with your preferred payment method.

2. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal. Payment is required at the time of purchase.

3. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status.

4. What is your return policy?

We accept returns within 14 days of delivery for unused items in their original condition. Sale items and gift cards are non-returnable. Please see our [Refund Policy] for more details.

5. How long does it take to process a refund?

Refunds are processed within 7–10 business days after we receive and inspect your returned item. The refund will be issued to your original payment method.

6. Do you offer exchanges?

Yes! If your item is defective or damaged during shipping, contact us at teamblackstar777@gmail.com for instructions on how to exchange it.

7. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location and chosen shipping method.

8. How can I contact customer support?

You can reach us anytime at:
📧 Email: teamblackstar777@gmail.com