Customer Service

Customer Service

At [LuxeBitz], your satisfaction is our top priority. We believe in fast support, clear communication, and a smooth shopping experience for every customer. If you ever need help, we’re always here for you — 24/7.

📞 Contact Us Anytime (24/7)

WhatsApp Support:
+1 (226) 877-6726
Message us anytime — we reply within minutes.

Email Support:
teamblackstar777@gmail.com
We respond to all emails within 12–24 hours.

🚚 Shipping Information (Pakistan Only)

We proudly ship from Pakistan to all areas of Pakistan.

  • Fast local delivery

  • No international delays

  • Reliable and safe packaging

  • Cash on Delivery (COD) / Online payments depending on your setup

Delivery times usually range between 2–7 business days, depending on your city.

❓ Frequently Asked Questions

How do I track my order?

Once your order is processed, we will send you a tracking number via WhatsApp or Email. You can track your parcel at any time.

What is your return policy?

We offer a 7–14 day return or exchange policy on most items (depending on your product type).
Items must be unused and in original packaging.
Message us on WhatsApp to start a return.

What if I have a problem with my order?

Just contact us — we’re available 24/7 to help solve any issue quickly.

Can I change my delivery address after placing an order?

Yes! Contact us ASAP through WhatsApp.
If the order hasn’t shipped yet, we’ll update it immediately.

🔐 Secure Shopping

Your data is safe.
We use encrypted connections and secure payment channels to protect your information at all times.

🙌 We’re Always Here for You

No matter the question, issue, or concern — just reach out.
Our team is dedicated to providing fast, friendly, and professional support.

📞 WhatsApp: +1 (226) 877-6726
📧 Email: teamblackstar777@gmail.com