Shipping policy
Shipping Policy
Thank you for shopping with LuxeBitz. We are committed to delivering your orders in a timely and reliable manner.
Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed or shipped on weekends or holidays
- You will receive a confirmation email once your order has been placed
Shipping Time
Estimated delivery times:
- Standard Shipping: 7–15 business days
- Delivery times may vary depending on your location and external factors such as customs or carrier delays
Shipping Rates
- Shipping costs are calculated at checkout based on your location
- We may offer free shipping promotions from time to time
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
Delays
While we do our best to ensure timely delivery, LuxeBitz is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect or incomplete shipping information
Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Stolen Packages
LuxeBitz is not responsible for lost or stolen packages marked as delivered.
If this happens, please contact your local carrier for assistance.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at:
Include your order number and clear photos of the damaged item so we can assist you quickly.
International Shipping
We ship worldwide.
Customers are responsible for any customs duties or taxes that may apply.